This week we were introduced to a new visual perspective from a client who is a jeweller. In the past we have worked with clients to produce iMedia projects across such diverse areas as digital TV switchover and fashion. But here, the need for close-up, clear images of the jewellery actually showed up blemishes of the hand-worked metals. We didn't notice these as we were concentrating on photographing detailed, well-lit images. The client was easy-going and just said that she’d never realised the blemishes were there despite working under lights and using strong lenses to produce the pieces. Actually, she also decided that they were good because they demonstrated the pieces were hand-crafted, so although we said we could Photoshop them out (ah, yes, what did we ever do without it?), she decided against this to remain true to the image.
It got me thinking however about how often in the past a lot of controversy in projects has been caused by clashes in visual perspective where the differences between how the client views things and how we view the same things were not so evident and appeared subjective. I wondered what the latest theory was on visual literacy and embarked on some research.
Did you realise we've been part of a massive revolution where visual overtakes textual intelligence as technologies such as the Internet, video games, CDs, DVDs and social networks become the communicative media of choice? There remains a gulf between how visual literacy is measured/rated in people and how their intelligence in text environments is measured. Our educational measures lag behind and don't even fit the emerging capabilities and skills used in electronic media. Well, I’m not surprised!
All this leads to how we understand and value other perspectives. Do we stick to what we know and feel happy with, and therefore insist we are right, or do we hold back, wonder if there is another valid perspective, and compromise? Maybe there is more to the saying the client is always right than we realise!
For those who want to drill deeper into this massive field of visual literacy, here are a few current online refs. Enjoy the ride.
Theories of Visual Perception: Problems and Perspectives by Professor Alan Johnson of University College London - bit outdated but academic historical text-based overview of visual literacy theories to the end of last century.
A Perspective on 3D Visual Illusions in Scientific American - makes you think about visual images in a new way, with pertinent illustrations.
Digital Technologies and performative pedagogies: Repositioning the visual by Kathryn Grushka and Debra Donnelly of Newcastle University in Australia - pretty heavily academic but has meaning for us iMedia lot.
Is technology producing a decline in critical thinking and analysis? from PhysOrg - a bit of the alternative point of view about what visuals do and don’t do for us.
Saturday, 29 May 2010
Friday, 21 May 2010
Your UK iMedia salary in these uncertain times
Do you think your skills are undervalued? Have you morphed your role in your company through experience without anyone noticing? What do you think you are worth?
Now and again it's a valuable exercise to try and understand how your salary fits with the average for your role. It may be reassuring but it can be a shock that may prompt you to think about moving, or educating the right people in your company by getting them to take a look. Mind you, a surprising number of you (three-quarters) would forego a salary rise for a supportive and interesting work environment apparently. Would this include you? See the paragraph under 4 in 10 media players unaffected by recession at www.recruiter.co.uk.
There is the age-old problem of what you call yourself since we've griped for years about the lack of role definitions in iMedia, and this means that it is hard to compare like with like. Do you actually have a job title that makes sense?
Still, it's good to get an overview and one of the best matches we've found is at payscale.com
They also allow you to look at related charts according to experience, employer type and location which are useful since these do affect figures, of course. Don't worry if you're a contractor as they offer a chart for you too.
Times are probably going to get harder before they stabilise again so you may need to factor that in to your thinking as well. Let’s hope the great majority of you are pleasantly surprised.
Have fun.
Now and again it's a valuable exercise to try and understand how your salary fits with the average for your role. It may be reassuring but it can be a shock that may prompt you to think about moving, or educating the right people in your company by getting them to take a look. Mind you, a surprising number of you (three-quarters) would forego a salary rise for a supportive and interesting work environment apparently. Would this include you? See the paragraph under 4 in 10 media players unaffected by recession at www.recruiter.co.uk.
There is the age-old problem of what you call yourself since we've griped for years about the lack of role definitions in iMedia, and this means that it is hard to compare like with like. Do you actually have a job title that makes sense?
Still, it's good to get an overview and one of the best matches we've found is at payscale.com
They also allow you to look at related charts according to experience, employer type and location which are useful since these do affect figures, of course. Don't worry if you're a contractor as they offer a chart for you too.
Times are probably going to get harder before they stabilise again so you may need to factor that in to your thinking as well. Let’s hope the great majority of you are pleasantly surprised.
Have fun.
Monday, 17 May 2010
RACI Chart and iMedia Project Management
Firstly, a quick apology for being 'off-air' for the past week. We inadvertently fell foul of Google's robotic anti-spam mechanism on Blogger and were 'disabled' as a result. Getting this reviewed by a human being turned out to be a process of which Kafka would be proud but reviewed it was and here we are again.
It's been a while since we looked at the specifics of filling out a RACI Chart (Responsible, Accountable, Consult and Inform) although I had to revise the concept for an enquiry about our Stakeholder Management training course last week. We suggest that this tool can really help project managers at the beginning of a project once you've a strong idea of what the project is about and who's involved i.e. you've done your stakeholder analysis both internal and external.
Often the project manager's role is a dumping ground for the responsibilities and accountabilities of other management. So if you've ever suffered in that dreaded lonely field where the fingers point at you and you are thinking. '... but that had nothing to do with me!', then maybe a RACI Chart can help. Essentially, it defines roles and responsibilities in a clear unambiguous way. Ah! Yes, the catch is getting all of you to agree on the role definitions!! So if you get the definitions of the roles very clear in your mind, you will lead others to realise precisely what their role is for a particular stage in the project.
Paul Ritchie does a nice job in finding definitions of Accountability and Responsibility in the Crossderry blog 26th April - his simplified definitions certainly impress me!
These alternatives may help you if your way of working and assignment of roles in your organisation differs from the usual suspects (RACI). It's nice to have someone else's confirmation that organisations differ and your organisation may be so locked into its ways that they won't shift and would rather stick with one or two names for comfort. Yeah! Been there, done that!
It's been a while since we looked at the specifics of filling out a RACI Chart (Responsible, Accountable, Consult and Inform) although I had to revise the concept for an enquiry about our Stakeholder Management training course last week. We suggest that this tool can really help project managers at the beginning of a project once you've a strong idea of what the project is about and who's involved i.e. you've done your stakeholder analysis both internal and external.
Often the project manager's role is a dumping ground for the responsibilities and accountabilities of other management. So if you've ever suffered in that dreaded lonely field where the fingers point at you and you are thinking. '... but that had nothing to do with me!', then maybe a RACI Chart can help. Essentially, it defines roles and responsibilities in a clear unambiguous way. Ah! Yes, the catch is getting all of you to agree on the role definitions!! So if you get the definitions of the roles very clear in your mind, you will lead others to realise precisely what their role is for a particular stage in the project.
Paul Ritchie does a nice job in finding definitions of Accountability and Responsibility in the Crossderry blog 26th April - his simplified definitions certainly impress me!
- Responsible = Those who do the work in question
- Accountable = The one who signs off on the work that Responsible provides
These alternatives may help you if your way of working and assignment of roles in your organisation differs from the usual suspects (RACI). It's nice to have someone else's confirmation that organisations differ and your organisation may be so locked into its ways that they won't shift and would rather stick with one or two names for comfort. Yeah! Been there, done that!
Friday, 30 April 2010
The expanding concept of an interactive project
In our book, we begin by defining the types of iMedia project that you can come across. This drilled down to projects within projects, and invited you to do an analysis of your organisations' projects over the past year by type and revenue.
The interactive landscape has changed allowing a proliferation of types of project. They can all be subject to the general principles of project management, but it is good to stand back now and then to read the changing landscape. How do we do this?
Well, there are several indicators. Job roles expand to define the diverse skills that are needed for the growing number of projects. There's a snapshot at www.peopleperhour.com which is a site that aims to find you a freelancer based on skills that you need. It's a shame that web design and all related web-type roles fall under other, but on the other hand, the sheer number and categories should stimulate some serious thinking.
It's good to get hold of some statistics about the industry to look at some forecasts. This has always proved problematic because the UK doesn't really support good stats about it - iMedia isn't seen as a cohesive industry yet. However, there is a prediction from the US about interactive graphic designers and the projected increase in numbers of them needed by 2018 – an increase of 13% from 2008! See www.ehow.co.uk
At least this article by Meagan Van Beest (now there’s a name) categorises iMedia designers as Flash Designers, Game Designers, Information Systems Designers, Interactive TV Designers or Web Designers.
Finally, to wake you up with lateral thinking, those off-the-wall projects happening now may well shape whole sections of the interactive market in the not too distant future. There's a great toe-dipping experience at Goldsmith's College London explained at Creative Choices UK about the use of smart interactive technologies affecting theatre, medicine, and textile sectors.
See www.creative-choices.co.uk
The interactive landscape has changed allowing a proliferation of types of project. They can all be subject to the general principles of project management, but it is good to stand back now and then to read the changing landscape. How do we do this?
Well, there are several indicators. Job roles expand to define the diverse skills that are needed for the growing number of projects. There's a snapshot at www.peopleperhour.com which is a site that aims to find you a freelancer based on skills that you need. It's a shame that web design and all related web-type roles fall under other, but on the other hand, the sheer number and categories should stimulate some serious thinking.
It's good to get hold of some statistics about the industry to look at some forecasts. This has always proved problematic because the UK doesn't really support good stats about it - iMedia isn't seen as a cohesive industry yet. However, there is a prediction from the US about interactive graphic designers and the projected increase in numbers of them needed by 2018 – an increase of 13% from 2008! See www.ehow.co.uk
At least this article by Meagan Van Beest (now there’s a name) categorises iMedia designers as Flash Designers, Game Designers, Information Systems Designers, Interactive TV Designers or Web Designers.
Finally, to wake you up with lateral thinking, those off-the-wall projects happening now may well shape whole sections of the interactive market in the not too distant future. There's a great toe-dipping experience at Goldsmith's College London explained at Creative Choices UK about the use of smart interactive technologies affecting theatre, medicine, and textile sectors.
See www.creative-choices.co.uk
Friday, 23 April 2010
Customer Relationship Management going social?
It could be argued that CRM (Customer Relationship Management) lifted the lid on the potential of all this social networking. Well, if we just imagine how influenced teens are by their peer group, it's not rocket science to extend this idea of strong influence to friends and family. So CRM, which bonded people by brand association and/or buying habits, is not that far from companies trying to influence people bonded by friendship or family ties to buy similar things.
This seems to be a successful advertising formula improving recall by 30% if friends' names are linked to buying a brand. See the article from MyCustomer.com.
You’d imagine that the links between CRM and Social Networking are a bit obvious if I make the link as a non-marketeer! But it is not, it seems. Although Facebook and Twitter have passed the fad stage, traditional CRMers have not bought in to them - as cited in another MyCustomer article.
Watch this space because the social networking sites are still growing more rapidly than any other communication media. But again if we try to learn from the past, the social sites grew for other reasons and may react badly to adverse influence. It has to be handled carefully. Where's the solid research?
Talking of research, Forrester looks at the trends of CRM 2010. They see this year as one where the hype about social media and CRM leads to some pilot projects. Take a look at a summary of other CRM trends at Forrester.
Perhaps you can do your own bit here. Would you be happy to see ads with your friends and family names and faces linked to them? Would it influence you positively?
This seems to be a successful advertising formula improving recall by 30% if friends' names are linked to buying a brand. See the article from MyCustomer.com.
You’d imagine that the links between CRM and Social Networking are a bit obvious if I make the link as a non-marketeer! But it is not, it seems. Although Facebook and Twitter have passed the fad stage, traditional CRMers have not bought in to them - as cited in another MyCustomer article.
Watch this space because the social networking sites are still growing more rapidly than any other communication media. But again if we try to learn from the past, the social sites grew for other reasons and may react badly to adverse influence. It has to be handled carefully. Where's the solid research?
Talking of research, Forrester looks at the trends of CRM 2010. They see this year as one where the hype about social media and CRM leads to some pilot projects. Take a look at a summary of other CRM trends at Forrester.
Perhaps you can do your own bit here. Would you be happy to see ads with your friends and family names and faces linked to them? Would it influence you positively?
Labels:
CRM,
social networking
Friday, 16 April 2010
Speeding your way to SEO
Google has announced that it is now including site speed in the metrics it uses to calculate page ranking. There is a story on the BBC web site which links to the page on the Google webmaster blog.
Basically what Google are saying is that users like web pages that load quickly. I personally prefer pages that start to load quickly as well; ones that show some signs of life.
The comments on the Google blog post are interesting. One blog-commenter points out that Google analytics can itself slow a page down as the JavaScript it uses loads from an external site. In fact many pages build in material from numerous sources, especially now that so much content is dynamically generated using Ajax and the like. We have come a long way from simple HTML where only one web server (plus the DNS to find the domain name) was involved in a transaction.
A web site is already very asynchronous, meaning that the various parts of it will be loaded simultaneously rather than queuing and waiting for each other to finish loading, even if all the component parts are coming off a single server. But there is more that could be done, especially in back-end coding. Think about the way your code works ... can any parts of it be forked off independently? Does your environment allow you to do this? What are the risks if some of those forks don't finish for some reason?
And if you are involved in SEO, what new factors should you take into account?
Basically what Google are saying is that users like web pages that load quickly. I personally prefer pages that start to load quickly as well; ones that show some signs of life.
The comments on the Google blog post are interesting. One blog-commenter points out that Google analytics can itself slow a page down as the JavaScript it uses loads from an external site. In fact many pages build in material from numerous sources, especially now that so much content is dynamically generated using Ajax and the like. We have come a long way from simple HTML where only one web server (plus the DNS to find the domain name) was involved in a transaction.
A web site is already very asynchronous, meaning that the various parts of it will be loaded simultaneously rather than queuing and waiting for each other to finish loading, even if all the component parts are coming off a single server. But there is more that could be done, especially in back-end coding. Think about the way your code works ... can any parts of it be forked off independently? Does your environment allow you to do this? What are the risks if some of those forks don't finish for some reason?
And if you are involved in SEO, what new factors should you take into account?
Friday, 9 April 2010
UK Digital Economy Bill April 2010
This bill has caused uproar in many circles as it was pushed through with seemingly little debate last night in what's known as the wash up period as Parliament moves to dissolution in the build-up to the election.
Andy raised a few issues about this bill in another posting recently and perhaps it is interesting that the clause that directly concerned many photographers was deleted. But with many aspects to cover across diverse developers and users of digital communication/business, there were many hats to be thrown into the ring of debate. Too late now! This was voted on and passed late last night with a seeming deal between Labour and Conservatives.
To see what issues might affect you take a look at a summary of the clauses at The Quick Guide to all 45 measures and a shorter summary at services.parliament.uk.
The strength of reaction can be tangibly measured in Ben Camm-Jones' comments on Web User where he casts shame on all MPs for the bill and shame on the very few MPs who even bothered to vote despite voiced concerns by over 20,000 people to their respective MPs.
Gary Marshall too makes his feelings very clear at Tech Radar where he states that digital democracy clearly doesn't work!
Will the bill affect you or your business?
Andy raised a few issues about this bill in another posting recently and perhaps it is interesting that the clause that directly concerned many photographers was deleted. But with many aspects to cover across diverse developers and users of digital communication/business, there were many hats to be thrown into the ring of debate. Too late now! This was voted on and passed late last night with a seeming deal between Labour and Conservatives.
To see what issues might affect you take a look at a summary of the clauses at The Quick Guide to all 45 measures and a shorter summary at services.parliament.uk.
The strength of reaction can be tangibly measured in Ben Camm-Jones' comments on Web User where he casts shame on all MPs for the bill and shame on the very few MPs who even bothered to vote despite voiced concerns by over 20,000 people to their respective MPs.
Gary Marshall too makes his feelings very clear at Tech Radar where he states that digital democracy clearly doesn't work!
Will the bill affect you or your business?
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